Hello,
We have just upgraded the backup software Simpana from Commvault to version 9.
This software includes an agent of SAP that allows us to centralize the planning and execution of SAP backups from the software itself. The jobs executed from the Simpana’s SAP agent make calls to the BRTools, which are that make the work, but does not record the backups performed
in the DBA planning calendar (transaction DB13).
Commvault Systems says that the product is certified by SAP, but I want to know if we can use it without contravening the requirements for SAP
technical support in case of problems not related to backups.
I have opened a support ticket to ask him, but SAP Support says that this is not a support related question !?!?.
Manufacturer: Commvault
Software: Simpana 9 SP9
Component: iData Agent SAP for Oracle
Thanks a lot.